Who We Are
Anya Hotels Ltd T/As Queens Hotel registered office is at 134 Wigmore Street, London W1U 3SE and we are a company registered in England and Wales under company number 2863356. We are registered on the Information Commissioner's Office Register of Data Controllers and act as the data controller/data processor. Our designated Data Protection Officer/Appointed Person for the organisation is Carol Williams, and we can be contacted at 134, Wigmore Street, London W1U 3SE.
Information That We Collect
Anya Hotels Ltd T/As Queens Hotel processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this policy.
The personal data that we collect from is: -
- Date of Birth
- Home Address
- Personal Email
- Business Email
- Home Telephone Number
- Work Telephone Number
- Mobile Telephone Number
- Passport Number
- Credit / Debit Card Details
We collect information in the below ways: -
- Application forms
- Booking forms
- Online forms
How We Use Your Personal Data (Legal Basis for Processing)
Anya Hotels Ltd T/As Queens Hotel takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this policy. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time.
The purposes and reasons for processing your personal data are detailed below: -
We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address
We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
You have the right to access any personal information that Anya Hotels Ltd T/As Queens Hotel processes about you and to request information about: -
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long we intend to store your personal data for
- If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
Anya Hotels Ltd T/As Queens Hotel takes your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: -
How Long We Keep Your Data
Anya Hotels Ltd T/As Queens Hotel only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Our Data Protection Policy & Procedures